The Empress Hotel Douglas, Douglas
About the Hotel
The Empress Hotel is a 4-star establishment located on the Central Promenade of Douglas, Isle of Man. It boasts stunning views of Douglas Bay, with its impressive conservatory extending across the hotel's width. This hotel serves as a significant venue for both leisure and business events, featuring a combination of modern luxury and historical charm.
Location
The hotel is centrally located, within walking distance to local attractions, shops, and public parks. The Isle of Man Steam Packet ferry terminal and bus services are just a short walk away, while Ronaldsway Airport is about a 20-minute taxi ride. Parking options are available along the Promenade, with limited free spaces.
Rooms
The Empress Hotel features 104 modern bedrooms, offering a selection that includes luxurious penthouse suites with private balconies. All rooms are equipped with amenities such as free super-fast Wi-Fi, flat-screen televisions, and tea and coffee making facilities. A variety of room types and views cater to diverse needs, ensuring a comfortable stay for both couples and families.
Eat & Drink
Dining at The Empress includes the Brasserie Restaurant, which offers an à la carte menu with views of the bay, and a relaxed Piano Bar serving a full bar menu. Breakfast is served daily with a variety of options including a traditional Manx breakfast. Afternoon tea and private dining events can also be arranged to meet different occasions.
Leisure & Business
For business guests, The Empress Hotel provides versatile meeting spaces accommodating up to 200 delegates. The hotel offers tailored event planning services, ensuring a seamless experience for conferences, weddings, and private gatherings. Leisure facilities have been recently refurbished to enhance guest comfort.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- No parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
- Baggage storage
- Elevator
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Spa & Leisure
- Live entertainment
- Garden area
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers a cozy stay with silent rooms overlooking an internal courtyard. The staff is attentive and goes the extra mile, handling everything efficiently. The location is fantastic, being close to the main shopping area and friendly local attractions. The dining experience is pleasant, though some improvements could enhance it. Overall, a good value for the price.
My stay at the hotel was quite pleasant overall. The rooms were well-decorated and in good condition, but they were a bit small and the extractor fan in the bathroom was not working, leaving a stale smell. On the bright side, the room was extensive in space, quiet away from road noise, and had an amazingly comfortable bed. The bathroom facilities were excellent.
I stayed on the fourth floor with amazing views, although the room was warm with no air conditioning. The hotel looked modern but lacked complimentary toiletries. Great view but noisy due to a wedding during my stay.
My stay at the hotel was a mix of positives and negatives. The room was large, spacious, and quiet, with comfy beds and excellent bathroom facilities, albeit with creaky floors and patio doors that needed some maintenance. The service was a bit inconsistent; while some staff members were exceptional, there were issues like warm water for brushing teeth. The location was right on the promenade, offering easy access for walks, but the bright light from the corridor could be bothersome at night. The dining experience was good with a decent selection, though refilling could have been more prompt. Overall, the facilities were satisfactory.
The hotel had a fab view and was very quiet, perfect for a relaxing stay. The decor was soothing, and the bed was super comfy. However, the windows were filthy, which was a bit off-putting.
My stay at the hotel was a mixed experience. The rooms were nice, clean, and spacious with a lovely power shower but slightly on the small side for three people. The service was friendly and efficient, making my interactions pleasant. The location was great, right on the promenade with beautiful views of Douglas Bay, providing a peaceful setting for walks. The dining was delightful with plenty of choices, and the facilities offered met my needs.
I had a wonderful experience at the hotel, with spacious and comfortable rooms offering a fantastic sea view. The service was exceptional, going above and beyond my expectations. The central location was convenient, and the dining experience was top-notch with delicious food. However, the restaurant prices were a bit high for my liking.
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